Automated data transfer between TripBooker and eKNF

Together with our partner TravelTech we activated a fully automated interface between the TripBooker booking system and eKNF.

Airline and rail tickets, and hotel bookings done via TripBooker are automatically transferred to eKNF. We also offer a single sign-on for eKNF users to TripBooker. This is available through the TripBooker button added to ADesk, RDesk, and HDesk modules of eKNF.

Travel agencies willing to use the TripBooker tool are invited to contact TravelTech to activate and configure their account.


New travel management companies joined us this year

Thanks to your support we are dynamically growing and implementing new features. Thank you for being with us 馃檪

In 2016 eKNF processed 1 100 000 transactions

For the first time in our history we exceeded one million transaction a year. Data from the 2016 shows that travel agencies using eKNF processed almost 1 100 000 transactions (air and rail tickets, hotel booking, cars, insurances, etc.). During the last two years we recorded the growth of almost 75%.In 2017 we are expecting further dynamic growth and the deployment of several new exciting features in our system. Stay tuned!


Airline tickets paid through Amadeus B2BWallet

eKNF detects transactions paid through B2BWallet – virtual credit cards available in Amadeus. Airline tickets paid through this service are visible in eKNF as cash transactions (form of payment: CA), with an additional description typical for credit cards: the card provider (in the example below: CA – Master Card), and the last 5 digits of the virtual card number)

adesk_transakcje_b2bwallet_01We are grateful to Amadeus GDS for the help necessary to develop this new functionality

We welcome New eKNF users

This month four new travel agencies joined eKNF community: ATA Travel, Krak Tel, Swissport, and Time4Travel.

Swissport_250 ATA_TRAVEL_250 Time4Travel_250


Low cost passive segments and PNR creation for Sabre

eKNF now supports the mechanism of low-cost airline passive segments and PNR creation for Sabre GDS. After entering the low-cost ticket in ADesk simply click on the record locator number and select Sabre, to receive the complete PNR text which you can copy and paste into Sabre with three clicks of the mouse:

AirDesktop_Ghost_segments - Sabre 01

Import of AIG insurance policies

eKNF is equipped with a tool to automatically import AIG policies.


To do that:
1. Select and copy the whole content of the policy (CTRL+A, CTRL+C)
2. In ADesk click on ‘Dodaj ubezpieczenie’ and in the new window: ‘Wprowad藕 tre艣膰 potwierdzenia’
3. Paste the policy (CTRL+V)

Click on Zapisz

iBank/ClientBank – a new tool to replicate any export configuration to a group of companies

A new tool is available for iBank/ClientBank users. A ready configuration made for one company can now be replicated to the rest of the companies belonging to the same group. To replicate the configuration click on [Wczytaj grup臋 klient贸w] and find the appropriate group on聽 the list. Click [Skopiuj] to copy the config.
Attention: You need to copy the config for each product category separately: by selecting it, and clicking [Skopiuj]


Import of Amadeus daily document reports – air tickets sales control procedures

In Data Centre module select ‘Import raport贸w Amadeus’, and in section Import DZIENNYCH raport贸w Amadeus click on聽 [Wybierz pliki’] and select the report聽 file to be imported


eKNF will confirm the successful import of the selected report.
Comparison report is available in ADesk modue. To perform the comparison between Amadeus and eKNF switch from ‘podstawowy’ mode to ‘ Por贸wnanie z raportame AMA’


Mikrosystem and TravelTECH launch our first common interface

Traditionally Mikrosystem and TravelTECH are traditionally perceived as competitors, as both companies have in their portfolio mid-office systems. As it appears, we are also able, and willing, to cooperate. We have just launched our first common interface transmitting data between our systems.Traveltech

We are grateful to our colleagues from TravelTECH for the efficient cooperation, and hope for more 馃檪

A million transactions per year!

eKNF is present on the Polish market since 2010. During those five years we changed a lot. The software created by our programmers is now, undisputedly, the leading and most popular mid-office system in Poland.

We proudly present the statistical data showing how, during those years, grew the number of transactions (touristic services) processed in eKNF. In 2015 travel agencies sold and evidenced in eKNF close to a million transactions!

eKNF - transakcje 2010 - 2015

Prace nad modu艂em MICE dobiegaj膮 ko艅ca

MDesk, czyli MICE Desktop, to dedykowany modu艂 eKNF przeznaczony do obs艂ugi imprez typu MICE (ang. Meetings, Incentives, Conferences, Events). Obs艂uga imprez tego typu przebiega inaczej ni偶 w przypadku indywidualnych us艂ug turystycznych, i wymaga innych – specjalistycznych narz臋dzi.
Najwa偶niejsze funkcjonalno艣ci, w kt贸re wyposa偶ony jest MDesk, to:

Ewidencjonowanie imprez:MDesk_000255

  • Tworzenie i edycja teczki imprezy
  • Tworzenie zam贸wie艅
  • Wprowadzanie list uczestnik贸w
  • Eksport list uczestnik贸w
  • Tworzenie listy us艂ug – sk艂adowych imprezy
  • Dodawanie i rozliczanie koszt贸w

Vouchery turystyczne:MDesk_000256

  • Tworzenie
  • Sprzeda偶
  • Ewidencja
  • Rozliczanie us艂ug p艂atnych voucherem

How to get full item descriptions on transaction fee invoices

If a separate invoice is required for transaction fees, it may be necessary to include full item descriptions on that invoice – corresponding do the descriptions form the initial invoice. To achieve this, click on ‘Wczytaj pola tekstowe dla wszystkich produkt贸w’ during the editing of the transaction fee invoice:


The descriptions of all items from the original invoice will be copied to the transaction fee invoice:


Merigo – Automatic import or manual input of exchange rates for hotel bookings

eKNF automatically imports exchange rates for Merigo hotel bookings. Some agencies though, have special agreements and use constant exchange rate values agreed with Merigo. These exchange rates can be manually entered in eKNF and used throughout the selected week. Click on ‘Kursy Merigo’ to enter the exchange rate editor and set the rate manually.


Attention: only users with the appropriate rights in eKNF can change the exchange rates in the table. Please, contact our account executive if you need these rights.Merigo_250

Import of Signal Iduna insurance policies

Modu艂 ADesk, przeznaczony do ewidencjonowania bilet贸w lotniczych i ubezpiecze艅, pozwala na automatyczne wprowadzenie do eKNF polisy ubezpieczeniowej Signal Iduna. Mechanizm ten dzia艂a na tej samej zasadzie, co import bilet贸w tanich linii lotniczych.

ADesk module dedicated to processing airline tickets and insurances has a built-in mechanism for importing Signal Iduna insurences created outside GDS systems. To import an insurance policy that way, open it, select all content (CTRL A), click on Dodaj ubezpieczenie -> Wczytaj tre艣膰 potwierdzenia, and paste the content (CTRL V) in the edit box. The policy will be processed and stored in eKNF with all details.


Insurance policies made directly in GDS systems Amadeus and Sabre are transferred to eKNF automatically.

Hotels – eKNF is now equipped with automatic interface to Conso


Conso joins the group of hotel integrators with the automatic interface to eKNF. Hotel bookings made in Conso are now automatically available for processing in eKNF.

conso_fulllTravel agencies interested in activating the interface are kindly asked to contact their account manager in Mikrosystem

Air tickets – A new mechanism for the invoicing of transaction fees for refunds

eKNF is now equipped with a tool for invoicing of transaction fees for refunds on a new invoice (instead of correction invoice)

Yoi can now聽 issue two types of documents for each refund:

  1. correction invoice for the refund of the ticket
  2. new invoice for the additional transaction fee

To invoice the transaction fee for a refund on a a new invoice:

select the ticket (or tickets), and click on: Wystaw faktur臋 -> Do edycji -> Tylko op艂aty.


Hotels – eKNF is now equipped with automatic interface to Tripnet

Tripnet joins the group of hotel integrators with the automatic interface to eKNF. Hotel bookings made in Tripnet are now automatically available for processing in eKNF. Travel agencies interested in activating the interface are kindly asked to contact their account manager in Mikrosystem to configure and activate the new data interface.Tripnet_250

Almabus offices chose eKNF

Almabus_Business_Travel_250Almabus_Centrum_Porozy_250Almabus Business Travel and聽 Almabus Centrum Podr贸偶y chosed eKNF as their mid-office solution.

eKNF will be integrated with Horse21pro

HorseWe have started the development of automated interface with Horse21pro. Hotel bookings made in Horse21pro will be automatically available for post-sale processing in eKNF. The second stage also involves automatic transfer of invoices (individual and aggregated) between the two systems.

Past / approaching payment date alert

TDesk allows you to set the agreed payment date for tour bookings. Bookings with approaching payment date are highlighted in yellow, and those with the past date – in red. To set or change the agreed payment date click on the booking, and select Edytuj wymagan膮 dat臋 (Edit payment date)