(Polski) Wczytywanie list pracowników/podróżnych

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New features available in the Flight Refund module

Tuesday September 18th, 2018

We have added a new functionality in the Flight Rerund window in eKNF: the ability to check and edit e-mail addresses that are going to be used to contact the travellers. eKNF initially reads the e-mail from the passenger record in the PNR. This e-mail is displayed in the Email column. These e-mail can then be edited by the agent responsible for the process. We also added a filter that allows you to select only the records with the e-mail filled in, the ones missing e-mails, or both.

If you are not cooperating with Flight Refund yet, visit this page: https://flight-refund.eu/en/

Attention travel agencies using Worldspan and Galileo - tickets not going through to eKNF?

Wednesday May 23rd, 2018

If you noticed a problem with tickets issued in Worldspan or Galileo, the reason for it may be stepped up communication security introduced by Travelport on 15/16 May 2018. From that daty TLS1.0 is no longer supported by Travelport and the required version is now TSL1.2. This means that printers (HPM and GPM applications) running on Windows XP probably stopped working (Windows XP does not support TLS1.2). If you noticed such problems, we advice you to contact Travelport technical support.

Full explanation in the link below: https://marketing.cloud.travelport.com/PCI_DSS_compliance

Automated data transfer between TripBooker and eKNF

Thursday September 7th, 2017

Together with our partner TravelTech we activated a fully automated interface between the TripBooker booking system and eKNF.

Airline and rail tickets, and hotel bookings done via TripBooker are automatically transferred to eKNF. We also offer a single sign-on for eKNF users to TripBooker. This is available through the TripBooker button added to ADesk, RDesk, and HDesk modules of eKNF.

Travel agencies willing to use the TripBooker tool are invited to contact TravelTech to activate and configure their account.

W

Friday March 10th, 2017

New travel management companies joined us this year

Thanks to your support we are dynamically growing and implementing new features. Thank you for being with us :)

Problem with printing formated reports

Tuesday March 7th, 2017

If - after clicking on the printer icon, and [OK] button - the report does not print, you need to change printing mode: from Default do Print to HTML - as shown on the picture below:

Generowanie pliku JPK FA – Według wymagań Ministerstwa Finansów – Mikrosystem

Friday February 3rd, 2017

Źródło: Generowanie pliku JPK FA – Według wymagań Ministerstwa Finansów – Mikrosystem

In 2016 eKNF processed 1 100 000 transactions

Friday January 27th, 2017

For the first time in our history we exceeded one million transaction a year. Data from the 2016 shows that travel agencies using eKNF processed almost 1 100 000 transactions (air and rail tickets, hotel booking, cars, insurances, etc.). During the last two years we recorded the growth of almost 75%.

In 2017 we are expecting further dynamic growth and the deployment of several new exciting features in our system. Stay tuned!

NSA potwierdza: biura nie muszą szacować marży - TTG Dziennik Turystyczny

Tuesday December 20th, 2016

Dzisiejszy wyrok NSA potwierdza stanowisko Polskiej Izby Turystyki, zgodnie z którym biura podróży nie muszą..

Źródło: NSA potwierdza: biura nie muszą szacować marży - TTG Dziennik Turystyczny

Airline tickets paid through Amadeus B2BWallet

Monday October 10th, 2016

eKNF detects transactions paid through B2BWallet - virtual credit cards available in Amadeus. Airline tickets paid through this service are visible in eKNF as cash transactions (form of payment: CA), with an additional description typical for credit cards: the card provider (in the example below: CA - Master Card), and the last 5 digits of the virtual card number)

We are grateful to Amadeus GDS for the help necessary to develop this new functionality

eKNF can now import ERV insurance vouchers

Friday September 30th, 2016

ERV insurance policies can be imported into eKNF from ADesk. You can do this by clicking on 'Dodaj ubezpieczenie' -> 'Wprowadź treść potwierdzenia'

We welcome New eKNF users

Monday August 22nd, 2016

This month four new travel agencies joined eKNF community: ATA Travel, Krak Tel, Swissport, and Time4Travel.

Welcome!

New format of BSP data - simplified process of importing BSP data into eKNF

Monday August 1st, 2016

We have simpliefied the process of importing BSP data into eKNF. Now it is enough to drag the zipped billing into the center of the form to have it read into the system.

Low cost passive segments and PNR creation for Sabre

Monday June 20th, 2016

eKNF now supports the mechanism of low-cost airline passive segments and PNR creation for Sabre GDS. After entering the low-cost ticket in ADesk simply click on the record locator number and select Sabre, to receive the complete PNR text which you can copy and paste into Sabre with three clicks of the mouse:

New features in the help request window

Tuesday May 17th, 2016

Link to eKNF manual, and the tool to share your desktop with our support team had been added to the request help window:

Import of AIG insurance policies

Wednesday April 20th, 2016

eKNF is equipped with a tool to automatically import AIG policies.

To do that: 1. Select and copy the whole content of the policy (CTRL+A, CTRL+C) 2. In ADesk click on 'Dodaj ubezpieczenie' and in the new window: 'Wprowadź treść potwierdzenia' 3. Paste the policy (CTRL+V) Click on Zapisz

iBank/ClientBank - a new tool to replicate any export configuration to a group of companies

Friday April 15th, 2016

A new tool is available for iBank/ClientBank users. A ready configuration made for one company can now be replicated to the rest of the companies belonging to the same group. To replicate the configuration click on [Wczytaj grupę klientów] and find the appropriate group on the list. Click [Skopiuj] to copy the config. Attention: You need to copy the config for each product category separately: by selecting it, and clicking [Skopiuj]

Import of Amadeus daily document reports - air tickets sales control procedures

Tuesday March 15th, 2016

In Data Centre module select 'Import raportów Amadeus', and in section Import DZIENNYCH raportów Amadeus click on [Wybierz pliki'] and select the report file to be imported

eKNF will confirm the successful import of the selected report. Comparison report is available in ADesk modue. To perform the comparison between Amadeus and eKNF switch from 'podstawowy' mode to ' Porównanie z raportame AMA'

Mikrosystem and TravelTECH launch our first common interface

Thursday February 4th, 2016

Traditionally Mikrosystem and TravelTECH are traditionally perceived as competitors, as both companies have in their portfolio mid-office systems. As it appears, we are also able, and willing, to cooperate. We have just launched our first common interface transmitting data between our systems.

We are grateful to our colleagues from TravelTECH for the efficient cooperation, and hope for more :)

A million transactions per year!

Thursday January 14th, 2016

eKNF is present on the Polish market since 2010. During those five years we changed a lot. The software created by our programmers is now, undisputedly, the leading and most popular mid-office system in Poland.

We proudly present the statistical data showing how, during those years, grew the number of transactions (touristic services) processed in eKNF. In 2015 travel agencies sold and evidenced in eKNF close to a million transactions!

Szukamy nowego pracownika: Wdrożeniowiec / Programista

Monday January 4th, 2016

Szczegóły w linku: Wdrożeniowiec-Programista

Prace nad modułem MICE dobiegają końca

Thursday December 17th, 2015

MDesk, czyli MICE Desktop, to dedykowany moduł eKNF przeznaczony do obsługi imprez typu MICE (ang. Meetings, Incentives, Conferences, Events). Obsługa imprez tego typu przebiega inaczej niż w przypadku indywidualnych usług turystycznych, i wymaga innych - specjalistycznych narzędzi. Najważniejsze funkcjonalności, w które wyposażony jest MDesk, to:

Ewidencjonowanie imprez:

Tworzenie i edycja teczki imprezy
Tworzenie zamówień
Wprowadzanie list uczestników
Eksport list uczestników
Tworzenie listy usług - składowych imprezy
Dodawanie i rozliczanie kosztów

Vouchery turystyczne:

Tworzenie
Sprzedaż
Ewidencja
Rozliczanie usług płatnych voucherem

How to get full item descriptions on transaction fee invoices

Tuesday December 15th, 2015

If a separate invoice is required for transaction fees, it may be necessary to include full item descriptions on that invoice - corresponding do the descriptions form the initial invoice. To achieve this, click on 'Wczytaj pola tekstowe dla wszystkich produktów' during the editing of the transaction fee invoice:

The descriptions of all items from the original invoice will be copied to the transaction fee invoice:

Merigo - Automatic import or manual input of exchange rates for hotel bookings

Friday November 20th, 2015

eKNF automatically imports exchange rates for Merigo hotel bookings. Some agencies though, have special agreements and use constant exchange rate values agreed with Merigo. These exchange rates can be manually entered in eKNF and used throughout the selected week. Click on 'Kursy Merigo' to enter the exchange rate editor and set the rate manually.

Attention: only users with the appropriate rights in eKNF can change the exchange rates in the table. Please, contact our account executive if you need these rights.

Import of Signal Iduna insurance policies

Thursday November 19th, 2015

Moduł ADesk, przeznaczony do ewidencjonowania biletów lotniczych i ubezpieczeń, pozwala na automatyczne wprowadzenie do eKNF polisy ubezpieczeniowej Signal Iduna. Mechanizm ten działa na tej samej zasadzie, co import biletów tanich linii lotniczych.

ADesk module dedicated to processing airline tickets and insurances has a built-in mechanism for importing Signal Iduna insurences created outside GDS systems. To import an insurance policy that way, open it, select all content (CTRL A), click on Dodaj ubezpieczenie -> Wczytaj treść potwierdzenia, and paste the content (CTRL V) in the edit box. The policy will be processed and stored in eKNF with all details.

Insurance policies made directly in GDS systems Amadeus and Sabre are transferred to eKNF automatically.

How to retransmit to eKNF tickets missing from Worldspan GDS

Wednesday November 18th, 2015

This is a short manual descrribing several ways to retransmit data about missing tickets from Wordspan GDS:

Hotels - eKNF is now equipped with automatic interface to Conso

Tuesday November 17th, 2015

Conso joins the group of hotel integrators with the automatic interface to eKNF. Hotel bookings made in Conso are now automatically available for processing in eKNF.

Travel agencies interested in activating the interface are kindly asked to contact their account manager in Mikrosystem

Air tickets - A new mechanism for the invoicing of transaction fees for refunds

Monday November 16th, 2015

eKNF is now equipped with a tool for invoicing of transaction fees for refunds on a new invoice (instead of correction invoice) Yoi can now issue two types of documents for each refund:

correction invoice for the refund of the ticket
new invoice for the additional transaction fee

To invoice the transaction fee for a refund on a a new invoice: select the ticket (or tickets), and click on: Wystaw fakturę -> Do edycji -> Tylko opłaty.

Hotels - eKNF is now equipped with automatic interface to Tripnet

Saturday November 14th, 2015

Tripnet joins the group of hotel integrators with the automatic interface to eKNF. Hotel bookings made in Tripnet are now automatically available for processing in eKNF. Travel agencies interested in activating the interface are kindly asked to contact their account manager in Mikrosystem to configure and activate the new data interface.

Almabus offices chose eKNF

Saturday November 14th, 2015

Almabus Business Travel and Almabus Centrum Podróży chosed eKNF as their mid-office solution.

eKNF will be integrated with Horse21pro

Thursday November 12th, 2015

We have started the development of automated interface with Horse21pro. Hotel bookings made in Horse21pro will be automatically available for post-sale processing in eKNF. The second stage also involves automatic transfer of invoices (individual and aggregated) between the two systems.

Past / approaching payment date alert

Friday November 6th, 2015

TDesk allows you to set the agreed payment date for tour bookings. Bookings with approaching payment date are highlighted in yellow, and those with the past date - in red. To set or change the agreed payment date click on the booking, and select Edytuj wymaganą datę (Edit payment date)

Merigo (Go Global) settlement process for collective invoices is now fully automatic in eKNF

Monday November 2nd, 2015

We have implemented a fully automatic settlement process of Merigo (Go Global) invoices.

Collective invoices are transferred by Merigo directly to eKNF, and then split into individual items and assigned to the bookings they concern. That improvement makes the settlement process fully automatic.

eKNF - problemy z zawieszającym się Firefoxem w czasie wydruku?

Tuesday October 6th, 2015

Od kilku dni mamy zgłoszenia o problemach z wtyczką Adobe Acrobat w programie Firefox. Jeśli Firefox zawiesza się w czasie wydruku dokumentów, zalecamy tymczasowe przełączenie się na aplikację Adobe Acrobat 1. W programie Firefox wybierz z menu Narzędzia -> Aplikacje 2. W oknie wyszukiwania wpisz pdf, i wybierz do otwierania dokumentów PDF program Adobe Acrobat (zamiast wtyczki Adobe Acrobat w programie Firefox)

New member of the team: Kasia Mizerska

Thursday August 27th, 2015

We are pleased to welcome a new member of the team. Kasia Mizerska is joining us in the role of an implementation specialist and account manager.

Kasia is a graduate of the Transport Faculty at the Warsaw University of Technology. Her previous working experience includes LS Airport Services, Polish Air Navigation Services Agency, and LOT Polish Airlines.

Poszukujemy nowych członków zespołu

Thursday August 13th, 2015

Poszukujemy nowych członków zespołu: 1. Wdrożeniowiec/Opiekun klienta 2. Programista Szczególnie zapraszamy koleżanki i kolegów, którzy w przeszłości zajmowali się wsparciem Almosa. Jeśli szukacie pracy, zapraszamy do nas!

Automatic interface between eKNF and the national rail company: PKP IC

Sunday June 21st, 2015

eKNF is now equipped with the atomatic impoort of PKP IC railway tickets straight from PKP serwer. Railway tickets processing becomes as easy as Airline tickets! To import railway tickets issued in the last 45 days go to RDesk, and click on [Pobierz bilety PKP] (Import Rail tickets) Attention: Pre-configuration required. contact us - we shall gladly assist.

eKNF is now compliant with the new EMD format in Galileo MIR files

Tuesday June 9th, 2015

Travelport recently changed the way EMD info is presented in MIR files. eKNF is now compliant with this new format.

eKNF - We are proud to inform that our profile replicator has been certified by Amadeus

Monday June 1st, 2015

We are proud to inform that our traveler and company profile replicator made for FCm Travel Express and using Amadeus web-services has been certified by Amadeus :)

Automatyczny import faktur PKP IC

Tuesday May 26th, 2015

eKNF został rozbudowany o mechanizm automatycznego importu faktur PKP IC. Z poziomu Kancelarii elektronicznej można teraz pobrać jednym kliknięciem wszystkie brakujące faktury do biletów PKP IC ewidencjonowanych w eKNF.

Uwaga: mechanizm wymaga konfiguracji. Zainteresowanych prosimy o kontakt z naszym opiekunem klienta.

eKNF - fakturowanie ubezpieczeń - teraz dostępne z ADesku

Tuesday February 17th, 2015

Rozbudowaliśmy ADesk (okno przeznaczone do ewidencjonowania biletów lotniczych) o funkcje obsługi ubezpieczeń. W praktyce biur podróży ubezpieczenia (zwłaszcza te sprzedawane za pośrednictwem GDSów) obsługiwane są przez działy lotnicze, a następnie - równie często - fakturowane razem z biletami lotniczymi. Integracja ubezpieczeń i biletów lotniczych w jednym desktopie ułatwi pracę zarówno działowi lotniczemu, jak i fakturzystom. Na poniższym ekranie ubezpieczenia oznaczone są niebieską ikoną parasola:

Uwaga: W celu włączenia tej funkcjonalności w Twoim biurze skontaktuj się z nami. Do prawidłowego działania potrzebna jest bowiem odpowiednia konfiguracja pakietu ubezpieczeniowego w Katalogu Produktów i Usług.

eKNF - Wyniki z rynku polskiego z roku 2014

Friday January 30th, 2015

Prezentujemy dane statystyczne dotyczące wykorzystania systemu eKNF na rynku polskim w 2014 roku.

Liczba transakcji - czyli usług turystycznych ewidencjonowanych i rozliczanych przez biura podróży na platformie eKNF - wyniosła 566000. Średnio, biura podróży ewidencjonują i rozliczają w eKNF ponad czterdzieści siedem tysięcy transakcji miesięcznie. W porównaniu do roku 2013 odnotowaliśmy wzrost o 65%!

Dzięki stałej współpracy z kilkudziesięcioma biurami podróży reprezentującymi wszystkie segmenty rynku, i specjalizującymi się w różnych typach usług, eKNF nadal dynamicznie się rozwija i oferuje coraz więcej narzędzi i metod automatyzacji procesów na wszystkich etapach obsługi klienta.

Zapraszamy do korzystania z naszych usług.

BCD recognises the outstanding quality of the data delivered by eKNF

Tuesday October 7th, 2014

BCD Travel recognised the outstanding accuracy of the data delivered by BCD Travel Poland in 2013. As the provider of eKNF - the mid-office system behind BCD Travel Poland operations we are proud to be part of that success. Download the document: BCD_Travel Poland data quality certificate_MAR2014

eKNF - Automatic import of Air Asia booking confirmations

Thursday September 4th, 2014

eKNF now supports automatic import of Air Asia booking confirmations. Together with this new functionality eKNF now supports automatic inport of the following low-cost airlines:

RYANAIR, WIZZAIR, EUROLOT, EASYJET, GERMANWINGS, NORWEGIAN, BLUEAIR, AIR ASIA

First Class chooses eKNF

Monday August 25th, 2014

First Class - one of the 'Top-10' travel offices in Poland chooses eKNF.

First Class przechodzi na eKNF

Monday August 25th, 2014

Biuro podróży First Class wybrało eKNF jako swój system mid-office. Dziękujemy, i witamy w gronie użytkowników eKNF.